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RAISE NATION’S GENERAL EVENT REFUND & EXCHANGE POLICIES​

REFUND POLICY

  • ALL TICKET SALES ARE FINAL. No refunds unless we postpone or cancel the event. A simple solution would be to find someone that you know and trust to sell the tickets to. Please see the ticket owner’s responsibility section. 

 
EXCEPTION(S) TO OUR REFUND POLICY

  • No refunds unless we postpone or cancel the event. Please read the ticket owner's responsibility.

 
REASONS THAT ARE NOT EXCEPTIONS TO OUR NO REFUND POLICY

  • Unfavorable weather(hot, cold, rainy, windy & etc.)

  • Personal schedule conflicts

  • Personal matters

  • Accidentally purchasing the wrong tickets

  • Sudden illness

 
TICKET OWNER’S RESPONSIBILITY
Ticker owners shall assume the following responsibilities in the event that they are unable to attend the event…

  • Finding someone to resell the tickets to. You must share & communicate all details to the new ticket owner. 

 
EXCHANGING & TRANSFERRING TICKET POLICY & FEES

  • Exchanging or transferring tickets to a new date or time slot will incur an Exchange/Transfer fee. The ticket transfer fee varies by event-specific variables such as the nature of the event, event location, event date & event vendors.

  • Transferring Tickets to a new date or time slot can also incur a Price Differentiation fee. This happens when a ticket owner requests a new date or time slot that has a higher price.

  • In the event a ticket buyer purchases a ticket to a specific event but would like to transfer to an entirely different event, there may also be a ticket transfer fee and/or price differentiation fee if approved.

  • Submitting a request does not guarantee that your transfer/exchange will be approved.

 
EXCHANGE & TRANSFERRING TICKET FEE BREAKDOWN

  • Exchanging or transferring tickets to a new date or new time slot must be requested at least 10 days before the event. 

    • The ticket transfer fee for a request submitted 10 days before the event will be $10 per ticket.

    • The ticket transfer fee for a request submitted 5-10 days before the event will be $20 per ticket.

    • NO ticket transfer or exchange will be honored within 5 days of the event, instead, you may be issued up to a 50% discount code for a future event. 

    • Submitting a transfer or exchange request is NOT guaranteed. Refer to the ticket owner’s responsibility for the best option if you’re ever in a scenario where you are unable to attend an event.

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